25-07-2023

Notice about Tamron repair service

Servicenews

Notice about Tamron repair service

Dear customers,

thank you for your continued patronage of Tamron products.

We wish to convey the current situation for repair of select lenses. In addition to recent difficulties obtaining electronic parts such as semiconductors, it has also become difficult to secure various repair parts due to the production discontinuation of these parts by suppliers.

We have made every effort to obtain these parts, but the following models can no longer be repaired depending on the part required to make a successful repair.

We would like to express our deepest gratitude to our customers who have supported us, and we sincerely apologize for the inconvenience caused by this announcement.

Affected lens models

SP 90mm F/2.8 Di MACRO 1:1 VC USD Model F017 for Nikon Repair details that cannot be handled: Repairs that require replacement of the AF motor and control circuit board Symptom: AF malfunction. Poor communication with the camera, etc.

SP 90mm F/2.8 Di MACRO 1:1 VC USD Model F017 for Canon Repair details that cannot be handled: Repairs that require replacement of the AF motor Symptom: AF malfunction

SP 90mm F/2.8 Di MACRO 1:1 VC USD Model F004 for Nikon Repair details that cannot be handled: Repairs that require replacement of the AF drive motor Symptom: AF malfunction

SP 90mm F/2.8 Di MACRO 1:1 VC USD Model F004 for Canon Repair details that cannot be handled: Repairs that require replacement of the AF drive motor Symptom: AF malfunction

Even if the symptoms are similar to the above, there are cases where it can be repaired.

We sincerely apologize to our customers, but we appreciate your understanding.

Inquiries regarding this matter

Please contact your local Tamron distributor

https://www.tamron.eu/about-tamron/distributors-in-europe/

Notes on data protection

We process your personal data exclusively for the purpose of product update and for the duration of the update. Further details on data protection can be found at: https://www.tamron.eu/imprint/privacy/

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