Service News

A notice regarding compatibility issues with the EOS 200D, 77D, 800D, 1D X Mark II, 5D Mark IV, 6D Mark II and availability of firmware update service (about AF functions on Live View mode)

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11st, 2015 and have not updated firmware when there were the firmware update service announcements below, do not function in Live View mode when used on the Canon EOS 200D, 77D, 800D, 1D X Mark II, 5D Mark IV, 6D Mark II.

A notice regarding compatibility issues with the EOS 80D and availability of firmware update service

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11st, 2015 and have not updated firmware when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS 80D which went on sale on March 25th, 2016 in Japan.

A notice regarding compatibility issues with the EOS 5Ds and the EOS 5DsR, and availability of firmware update service

We have learned that the AF of the following interchangeable lenses for Canon do not function in Live View mode when used on the EOS 5Ds and EOS 5DsR which went on sale on June 18 in Japan.We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause. Firmware update service is already available as this is the same case when EOS 760D and the EOS 750D were released. Also, the Model A011 with the latest firmware for panning shot treatment is compatible and...