Repair Service in Germany
Tamron products are manufactured with the greatest care and precision in our highly modern factories in order to guarantee trouble-free photography. Should your lens nevertheless develop a fault, the Tamron Service Department is available to assist you.
Please send your lens together with a completed Tamron Service Form to:
Tamron Europe GmbH
Service Department
Robert-Bosch-Str. 9
50769 Cologne
(For repairs in other countries, please contact the relevant distributor.)
If you should have any questions, we can provide you with fast and efficient assistance:
Telephone: +49 (0)221-66 95 44-135
(Mon - Thurs from 8:30 a.m. to 5 p.m. and Fri from 8:30 a.m. to 3:30 p.m.)
Fax: +49 (0)221-66 95 44 – 409
Email: service(at)tamron.de
Reparaturannahme vor Ort (Nur nach telefonischer Terminvereinbarung):
Bringing in repairs: Mon - Thurs from 8:30 a.m. to 4:30 p.m. and Fri from 8:30 a.m. to 3:00 p.m.
Please also read our Warranty Terms, 5 Year Warranty Terms and the Repair Conditions.
Frequently asked questions…
Grey imports
"Grey imports" describes goods that are traded via distribution channels that are not authorised by the manufacturer or their official representative. In the case of Tamron products in Europe, only Tamron Europe GmbH is authorized to import Tamron goods into the European Economic Area and to organise their further distribution within Europe.