24.01.2023

Notice about 150-500mm F/5-6.7 Di III VC VXD (Model A057) for FUJIFILM...

Servicenews

Notice about 150-500mm F/5-6.7 Di III VC VXD (Model A057) for FUJIFILM X-mount

Dear Tamron product users and potential purchasers.

Thank you for choosing Tamron products.

We would like to announce that we found the issue that the lens does not focus on infinity subject in a part of our 150-500mm F/5-6.7 Di III VC VXD (Model A057) for FUJIFILM X-mount mirrorless cameras.

How to check affected products

How to check affected products

To confirm if your product is one of those affected, please click the Check Serial Number button below and enter the serial number of your lens. If your lens is affected, please follow the instructions provided. If your lens is not affected, you may continue to use it without concern.

Location of your lens serial number (6-digit-number)

If the serial number check shows that your lens was affected by this issue, please send us a mail with your contact details (name, phone number, serial number of your lens) to the following address:

eu.return@tamron.de

We will contact you as soon as possible with a detailed explanation of how you can send your lens back to us free of charge for either adjustment or replacement.

We sincerely apologize to all users and potential purchasers for any inconvenience this issue may cause. We appreciate your continued support for our products.

Notes on data protection

We process your personal data exclusively for the purpose of service provision and for the duration of the service provision. Further details on data protection can be found here.

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150-500mm F/5-6.7 Di III VC VXD

Modell A057

Di III
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