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Service News

Notice about Firmware Update for Tamron 17-28mm F/2.8 Di III RXD (Model A046)

Dear users and potential purchasers of Tamron products. 

Thank you for using Tamron products.

We are pleased to inform you that the firmware update for the 17-28mm F/2.8 Di III RXD (Model A046) for Sony E-mount, full-frame mirrorless cameras, is now available. The firmware update is available through Sony E-mount camera bodies. 

Please review the information below. 

Affected model 

17-28mm F/2.8 Di III RXD (Model A046) 

Firmware version 

Ver.3 

Improvements 

This update improves the following issue: 

When you use flashes, there is a delay from the time the shutter button is pressed to the time the shutter and the flash release. 

Applicable camera models: α7, α7 II, α7R, α7R II, α7S, α7S II, α5000, α5100, α6000 α6300, α6500, NEX-3N, NEX-5R, NEX-5T, NEX-7, NEX-F3, NEX-6 

Tap for more details.

How to Update 

The lens firmware can be updated using cameras that support this lens firmware update.

Tap for more details.

If you should have any problems with the update-software, please send us a mail with your contact details (name, phone number, serial number of your lens) to the following address:

eu.return(at)tamron.de

We will contact you as soon as possible with a detailed explanation of how you can send your lens to us free of charge for the software update.

Notes on data protection: 
We process your personal data exclusively for the purpose of product update and for the duration of the update. Further details on data protection can be found at: https://www.tamron.eu/imprint/privacy/

How to Check your Lens Firmware Version 

From your camera's menu screen, please select "Setup" then "Display version." 

Tap for more details. 

Inquiries regarding this matter 

Please contact your local Tamron Distributor: 

www.tamron.eu/de/ueber-tamron/distributors-in-europe/