Service News

Notice about problems with the floating system of 70-180mm F/2.8 Di III VXD (Model A056)

Dear Tamron product users and potential purchasers,

Thank you for choosing Tamron products.

We would like to announce that we found the performance of the floating system which corrects the field curvature may be insufficient (*) in a part of our 70-180mm F/2.8 Di III VXD (Model A056) products for SONY mirrorless cameras.

For affected products, we will inspect them and either readjust or exchange them.


How to check affected products

To confirm if your product is one of those affected, please click the Check Serial Number button below and enter the serial number of your lens. If your lens is affected, please follow the instructions provided. If your lens is not affected, you may continue to use it without concern.

Check Serial Number

Location of your lens serial number (6-digit number) (Image of Serial Number Location)

  • Engraved, at backside of TAMRON lens
  • Printed at label on the top of packaging box

If the serial number check shows that your lens was affected by this issue, please send us a mail with your contact details (name, phone number, serial number of your lens) to the following address:

eu.return(at)tamron.de

We will contact you as soon as possible with a detailed explanation of how you can send your lens back to us free of charge for replacement.

We sincerely apologize to all users and potential purchasers for any inconvenience this issue may cause. We appreciate your continued support for our products.

Notes on data protection:

We process your personal data exclusively for the purpose of product replacement and for the duration of the replacement. Further details on data protection can be found at: https://www.tamron.eu/imprint/privacy/

 

(*) Supplement of the issue

Model A056 achieves a high optical performance utilizing the aberration correction by the floating system. By optimizing the value for each lens, we can achieve the maximum effectiveness. We found that some lenses have already been shipped out without the value being optimized.

Model A056 Product Page:

https://www.tamron.eu/de/objektive/70-180mm-f28-di-iii-vxd/