Comunicazioni di assistenza

Comunicazioni di assistenza

Notice about 70-180mm F/2.8 Di III VXD (Model A056) Operation

Dear Tamron product users and potential purchasers.

Thank you for your interest in Tamron products. We would like to announce that we found some issues with our new lens, 70-180mm F/2.8 Di III VXD (Model A056) for SONY mirrorless cameras, which will be released on May 14, 2020.

[Symptom]
1. A malfunction of Inner body image stabilizer occurs when used at about 70-85mm focal length and ¬at more than 5.5m of object distance. Applicable camera models: α7II Please turn the inner body image stabilizer function “OFF” when you use this lens at less than an 85mm focal length.

2. When you use flashes, there is a delay from the time the shutter button is pressed to the time the shutter and the flash release.

Applicable camera models:α7、α7Ⅱ、α7R、α7RⅡ、α7S、α7SⅡ、α5000、α5100、α6000 α6300、α6500、NEX-3N、NEX-5R、NEX-5T、NEX-7、 NEX-F3、NEX-6

We are currently working on the cause of the error and expect this to be solved with a firmware update. Early June is the target date for the release of the firmware update.
Regarding the firmware updating process, please be assured that the process is accomplished directly through the SONY camera and supported by the Sony firmware updating function. As soon as the process is finalized, we will explain the process in detail on our website.

We sincerely apologize to all users and potential purchasers for any inconvenience this issue may cause.